Return Policy

Last updated: August 16, 2026

We want you to be happy with your ISHVA purchase. If you need to return something, you have 30 days from the date you receive your order to request a return.

Your item must be unworn, unused, unwashed, and in the same condition you received it, with tags attached and original packaging where applicable.

How to Return

Email kishore@thedivinecompany.in with your order number and return request.

Please do not send the product back before your return has been approved. We'll send you the return instructions.

Damaged or Wrong Item?

If your order arrives damaged, defective, misprinted, or you receive the wrong product, contact us as soon as possible with your order number and photos of the issue. We'll make it right with a replacement or refund, as applicable.

Not Eligible for Return

We cannot accept returns for:

• Worn, washed, used, or altered products

• Products damaged after delivery

• Gift cards

• Final-sale or specifically marked non-returnable items

• Personalized or customized products, unless defective or incorrect

Return Shipping

For change-of-mind returns, return shipping costs may be the customer's responsibility.

If the return is because we sent the wrong item or the product arrived defective or damaged, we'll take care of the appropriate return-shipping arrangement.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund is approved.

Approved refunds are sent to your original payment method within 10 business days. Your bank or payment provider may take additional time to process the refund.

Return Address

The Divine Company / ISHVA
33, Basaveshawara HBCS Layout 2nd Stage
Chandra Layout
Bengaluru, Karnataka 560040
India

Email: kishore@thedivinecompany.in

This policy does not affect any consumer rights you may have under applicable law.